Turning
Time Into Money
Our 21st Century
Outsource Strategy
Combining
Information
Technology & Superior Service
Who is SKO Brenner American?
We are a national billing, customer retention &
collection outsource solution provider
that assists organizations that sell products or
services directly to consumers and the automatic credit card, e-debit or continuity program is interrupted due to non-payment.
Our resources will often convert these defaulted accounts into satisfied, paid
in full, customers that are ready to continue their relationship with you.
What is the
SKO Brenner American Commitment?
SKO management does not believe in wild
claims, pressure sales, glitter, or shoddy attention to details and customer
service. What we deliver is proven AR management, creative problem solving and a
record of solid performance.
Our efficiency of service, our technological
know-how and our dedicated and responsive attitude stems from our sense of
commitment to your account. It doesn't matter whether you choose one service or
our comprehensives outsource solutions, our level of commitment never varies.
We are performance driven to transcend any billing obstacle and deliver maximum
cash flow and profits.
Who needs SKO Brenner American Services?
Marketers of
goods or services that offer credit card multi-pays, e check, check by phone,
bill me, free trial period or continuity programs often have a need for our
services.
From
Pre-Collection First Party Customer Retention efforts through third party
primary, secondary and tertiary Collections you can bank on us!
Allow SKO
Brenner American to guide you through the maze of questions to select the right
out-source solutions for your company. No matter which level of technology and
service your organization requires, we're ready, from customized or specific
resources to total turnkey solutions, we do it all. 
We specialize in obtaining
maximum payments and flawless customer service to support your accounts. We'll
accelerate your cash flow through any or all of our modular outsource
components.
What are SKO Brenner American Services?
SKO offers total turnkey solutions for high volume, small
dollar balance customer retention and collection challenges. We provide a
coordinated recovery effort that includes: letters, outbound phone contact,
inbound customer care, systems, cashiering, analysis and reports that measure
the effectiveness of the campaign.
Our target marketing hits the bull's eye. Our
copywriters create dynamic, response-provoking mailings and telephone scripts,
which meet all State and Federal compliance requirements. Copy testing of
several approaches to optimize cash recovery is a must do, at SKO.
For more than a decade, accounts
receivable management has been our core competency. By letting you focus on
what you do best, we bolster your success. Turn to us
as a single source for consistent, professional service,
field support and account management. Our team loves challenges. Strategically
located throughout the country, our staff and operation centers are dedicated
to your satisfaction. Each of our seasoned account managers has spent over
twenty years specializing in credit and collection.
We understand your requirements for response
analysis and give you the information you need, when
you need it.
We establish direct contact via
telephone or mail with the consumer whose payment is in default. Our
contact provides information to the customer with their account status, and
what action will resolve the situation. The results of this effort typically
produce new billing information for immediate payment processing, new payment
schedule, or an explanation of non-payment. Based on the response to our
customer service center we post payment, review and proceed with a stop action
or a new recovery effort with the consumer.
In short, we provide all forms of customer service from
buyer appreciation and retention through skip tracing and pre-legal collection.
Your continuing success is our goal.
What are the costs?
All of SKO
Brenner American program are self-funding, as cash recoveries will always exceed
the charges generated and with the majority of the revenue going to the
client. Our recovery programs may be used individually on a fixed fee for
a level of service or with our all-encompassing risk-free contingency fee (% of
cash recovered) basis.
It is our commitment
to develop a win - win solution with our client. We guarantee our fees
will always remain competitive.